How To be a Great Leader in the Digital Age: 11 Essential Soft Skills.

There are two major aspects to leadership. The formal leadership role that a person occupies, and the informal influence/leadership a person actually has over others.

True leadership lies much more in the realm of informal influence than in the realm of the formal leadership position a leader occupies.  No matter how much formal power a leader may have, if their behavior over time doesn’t earn and maintain respect, trust, credibility, and likability, the leaders impact will be greatly diminished.